[EA app] PvZ GW2 won't launch, no error
I recently purchased PvZ GW2 on my PC and I played it for a few hours. Shut down my computer, and the next day it would no longer launch. It does not give me an error message or anything - just looks...
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EA_Shepard
Community Manager
Community Manager@AxolotlDom Can you attach a DxDiag?
Please see attached.
Here is the full txt file.
- EA_Shepard
@AxolotlDom Thank you for attaching the file. This is what I found from the error report:
The error "c0000409" typically points to a "stack buffer overflow" error on the PC. This error is caused when a program writes more data to a buffer located on the stack than what is allocated for that buffer.
1. **Update your system:** Check for Windows Updates
2. **System File Checker:** You can use the System File Checker tool to repair missing or corrupted system files. Run the System File Checker tool
3. **DISM:** Deployment Image Servicing and Management (DISM) is a tool that can fix Windows corruption errors. Run the DISM Repair
4. **Reinstall the affected applications:** Reinstall the EA app. Resinatll ALL Xbox apps.
5. **Update Drivers:** Make sure all your device drivers are up-to-date. Check for GPU updates
Back up any important data before making major changes to your system. If the problems persist, you may want to consider contacting Microsoft Support
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