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Anonymous's avatar
Anonymous
10 years ago
Solved

'Failed to retrieve save data' PvZ:GW PS3

I have had this game for a few months now on the PlayStation 3 with no issues and for the past couple of days I have not been able to play my game with it being able to be saved. It is happening across all users on my PlayStation and I have even deleted the game and redownloaded it onto the system with not luck. I am level 62 and would really like to be able to continue with levelling up
  • EA_David's avatar
    EA_David
    10 years ago

    @mrhearthattack Hey, this appears to be a fairly widespread issue, we are looking into it.

    EDIT: This issue is now resolved.

    Thanks.

4 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Try clearing your game data

    Scroll to the Game tab of the XMB and select Game Data Utility.
    Open the folder to populate the Game Data list.
    Select the Game Data list of the title that you wish to delete and press the Triangle button.
    Select Delete, then confirm to remove the game data.
    Once you have deleted the cache data you will then be prompted to re-install the missing data the next time you play the game.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Maybe I'm blind, but I'm 99% sure that my PlayStation doesn't have a game data file for PvZ? Is that what could be causing the issue?
  • Anonymous's avatar
    Anonymous
    10 years ago
    I cant find my game data utility file for pvz garden warfare its not there
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @mrhearthattack Hey, this appears to be a fairly widespread issue, we are looking into it.

    EDIT: This issue is now resolved.

    Thanks.

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