Forum Discussion

kayzbluegenes's avatar
10 years ago
Solved

File too short error message

Not only am I getting the "file too short" error message when attempting to play Plants vs. Zombies, but I am unable to submit a ticket or send a message for help.

  • Hello : )

    Here's something I've once read some time that people did to fix this problem.

    Find the "userdata"-folder and delete it

    It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%

    Reboot after that and try launching the game again.

    I hope this works for you. If not, we'll think of something else : )

18 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    I think you might be right Colt.  On the bright side:  Steam has PvZ GOTY Edition for $5 and it seems to work correctly.  

  • I think we will both be old dead zombies before they ever get back to this problem, I guess it's just not a priority for them & I guess buying any more games from them won't be on the top of my list either, too many other game sites out there that take really good care of their customers.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Can somebody at Origin pleeeease fix this!   I've deleted userdata, reinstalled and repaired.  I've done this on both of my Wind 10 computers and I get the same error message on each.  "File too short."  Please fix.  I miss playing PvZ !!!!

  • Anonymous's avatar
    Anonymous
    7 years ago

    Found this via google search... I'm having the same problem on Win 10.  "File too short" error.  I detele C:\ProgramData\PopCap Games\PlantsVsZombies\userdata but it reappears, full of DAT files.  Problem persists.  Any ideas?  

  • Hi I have uninstalled & reinstalled the game & run the repair at least 5 times, I have had this problem happen twice before & was able to fix, I don't know why I can't this time, the userdata file keeps returning to programdata/popcap games/plantsvszombies/userdata after uninstall & deleting that folder even. I have tried everything I can think of, If you wish to ck it with teamviewer I'm up for that just let me know when we can hook up thanx. P.S. I just tried again twice uninstalling, then deleting all plantvs.zombie files I could find including the popcap ones & still get file too short error

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    @Colt44Walker Hi, can I check the file location for the folder you did delete?

    Can you try repairing/reinstalling the game and see if that has any effect? Assuming you're on Origin you can start the repair by right-clicking the game panel and choosing the appropriate option. 

    Thanks. 

  • Colt44Walker's avatar
    Colt44Walker
    7 years ago

    Same problem file isn't where it should be I  do have another folder for pvz from popcap games that does have the file, tried deleting it but didn't help & yes I have it set to show hidden files & folders, problem started after RS5 Windows 10 & a java update. Plz help!

  • Hello : )

    Here's something I've once read some time that people did to fix this problem.

    Find the "userdata"-folder and delete it

    It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%

    Reboot after that and try launching the game again.

    I hope this works for you. If not, we'll think of something else : )

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