Forum Discussion

kayzbluegenes's avatar
kayzbluegenes
10 years ago
Solved

File too short error message

Not only am I getting the "file too short" error message when attempting to play Plants vs. Zombies, but I am unable to submit a ticket or send a message for help.
  • marioeknecht's avatar
    marioeknecht
    9 years ago

    Hello : )

    Here's something I've once read some time that people did to fix this problem.

    Find the "userdata"-folder and delete it

    It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%

    Reboot after that and try launching the game again.

    I hope this works for you. If not, we'll think of something else : )

marioeknecht's avatar
marioeknecht
9 years ago

Hello : )

Here's something I've once read some time that people did to fix this problem.

Find the "userdata"-folder and delete it

It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%

Reboot after that and try launching the game again.

I hope this works for you. If not, we'll think of something else : )

  • Colt44Walker's avatar
    Colt44Walker
    7 years ago

    Same problem file isn't where it should be I  do have another folder for pvz from popcap games that does have the file, tried deleting it but didn't help & yes I have it set to show hidden files & folders, problem started after RS5 Windows 10 & a java update. Plz help!

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      7 years ago

      @Colt44Walker Hi, can I check the file location for the folder you did delete?

      Can you try repairing/reinstalling the game and see if that has any effect? Assuming you're on Origin you can start the repair by right-clicking the game panel and choosing the appropriate option. 

      Thanks. 

      • Colt44Walker's avatar
        Colt44Walker
        7 years ago

        Hi I have uninstalled & reinstalled the game & run the repair at least 5 times, I have had this problem happen twice before & was able to fix, I don't know why I can't this time, the userdata file keeps returning to programdata/popcap games/plantsvszombies/userdata after uninstall & deleting that folder even. I have tried everything I can think of, If you wish to ck it with teamviewer I'm up for that just let me know when we can hook up thanx. P.S. I just tried again twice uninstalling, then deleting all plantvs.zombie files I could find including the popcap ones & still get file too short error

  • ciusol's avatar
    ciusol
    Rising Newcomer
    30 days ago

    la soluzione indicata non funziona ho provato varie volte a cancellare user data da programm data anche nel cestino. ho risolto installando nuovamente su un altro pc su cui era presente plants vs zombie e sostituendo (quando te lo chiede) i data locali a dati su cloud. poi tornato sul nuovo pc, miracolo! funziona

  • gy6lt7gg71dv's avatar
    gy6lt7gg71dv
    Newcomer
    7 days ago

    After erasing the files I also had to disconnect from internet and agree to create a new profile. I guess in my situation it was the online save that got corrupted. 

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