Forum Discussion

2 years ago

Hackers are disabling the PC GW2 MP servers

There are currently massive hacker attacks on PC GW2 multiplayer. Hackers are crushing game lobbies and skipping maps indefinitely so nobody can play the game. Most of the servers are down again beca...

Gallimimus1

2 years ago

Hi @EA_Lanna

The help link you provided doesn't have details on reporting people within Plants vs Zombies Garden Warfare 2. The only PVZ property on that list is for the mobile game Plants vs. Zombies Heroes - Mobile. Is there any additional advice for reporting people who cheat within PVZ GW2 other than the advice in the section 'REPORTING IF THERE'S NO IN-GAME OPTION'.

Before when I was able to play the game (a separate issue), there was a significant and disruptive presence of hackers. I used the method described in the 'REPORTING IF THERE'S NO IN-GAME OPTION' section as well as opening the users profile from within the game in order to report them. I provided detail of the abuses which they made. Since I made those reports I have seen the same people still in games continuing to use the blatant hacks (such as playing as bosses) after days of elapsed time and have seen from other peoples posts that these users still use the game as of now.

Are you aware of any issues with the reporting system that could be stopping reports or delaying there investigation? And do you have any further advice for people who are trying to report cheaters?

Thank you

MikeyJohn2

2 years ago

@Gallimimus1 I have reported cheaters in the past. Although I have no idea if any of those reports were followed up on as I never recieve any feedback from EA.
I'm not sure if I am doing it the correct way or not. But what I do is right click the cheater/hacker's name and click view profile, that opens up that person's profile in Origin, or the EA app (whatever it is called) and then I click the menu button and click "report user".