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Hi @Gallimimus1,
You've used the correct section. That section is there to help you send in reports when there isn't an in-game pathway available. The reports will be routed through to the team investigating the activity and actioning it. 🙂
I don't have any visibility on the review or action process, but from my knowledge of other titles' anti-cheat efforts; if cheating activity is taking place, it will be reviewed and the appropriate action taken. Seeing the players you've reported still in-game doesn't mean no action was taken and cheaters have gotten off scot-free. There's often a strike system in place and repeat offenders find they'll work their way through the levels to a permanent timeout. Again, I've no visibility into the process for PvZ GW2, but this approach tends to be the standard across EA titles.
- EA_Lanna
But how about the real problem. The game has become unplayable in any multiplayer mode across all regional servers. I don't know if it is due to hackers/cheaters or not, but @EA_Lanna, can you respond to the current multiplayer issues?
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