How do I get support
I am having the PvZ GW, not connecting to EA servers issue and I am trying to log a ticket to EA support. When I run through the process I get the following info which is useless
Support Contact Information
Due to the type of information and tests necessary to assist with connectivity and/or performance issues, we take these questions via phone.
EA Advisors are available to take your question Monday to Saturday, between the hours of 9:00 a.m. and 11:00 p.m. CT. Select Call Me to request that an Advisor call you about your issue.* We'll give you an estimated wait time for your call back.
In the meantime, you may find the answers to your connectivity and performance questions on EA Help.
You can also get community-based support at Answer HQ.
*Depending on your location or network policies, telephone charges may apply. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider.
