How do i regain my lost progress after not playing for a couple of months?

Hello @CDorigion

Do you link your accounto to Facebook or your EA email? 

If you have done so, you need to restore with the backup of one of these two information.

I hope I have helped
Cheers!
🧙

I'm guessing you have to have it connected to EA or Facebook BEFORE this happens?

Thanks for answering @mike_slot

@CDorigion - You would have needed to sync the progress beforehand as mentioned above. It's not possible to recover the progress otherwise.

- Andy -

Thanks for the info, Andy. Much appreciated.

I do it too but I still can got it back. can you tell me how to got it back. you can see it with the picture that I attached. it's take it more hour but still the same nth happen.

thank  

@ah_kingsley @paulwsmith15 - Had you previously logged into an account when playing?

Which devices are you playing on and what operating system?

- Andy -

I had previously logged on to a facebook account, but it is the EA account that is not syncing.

iPad and iPhone, both 10.2.1

Thank you @EA_Andy for your help, Now I can access it to the game. I play it with iPhone 5 and iPad Mini 4 both are in iOS 10.3 Beta. If i have any question I will contact you. Thank again. 

Best Regards,