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toriancarconn1's avatar
toriancarconn1
4 years ago

How does one start local/split screen mode?

Hi there,  I've looked for it in game. I've googled it.  For the life of me, I can't figure out how to start local/split screen mode for this game.  I'd appreciate your help.  Cheers. 
toriancarconn1's avatar
toriancarconn1
4 years ago

Hi, 

I've tried it and unfortunately I get the same result. I'm attaching a screenshot of the error message here. This is the message I receive after I enter the login data. 

It does not matter if the account with which I'm having issues is the 1st or the 2nd player within Plants vs. Zombies. 

I tried the same thing on FIFA 22 and get the same result! My account works. The account of a family member does not. Does one need to somehow connect the particular PS5 user to the corresponding EA user account? 

Why does the login data work within a browser, on my PC, but not on PS5? 

This is so frustrating. 

TheSprinter85's avatar
TheSprinter85
Hero
4 years ago
@toriancarconn1 Correct, each EA account must be linked to a PS5. For example, for each EA account you use on the PlayStation, you must link it to a PS Username. If this has not been done, then you will not be able to log in with these EA accounts. Only a single EA account can be linked to a PS Username, so pick carefully.

Follow this link for further assistance of how to link accounts, or how to check if you have linked an account: https://help.ea.com/en-us/help/account/link-your-console-accounts.

If this issue persists after all of these steps, you could open a case with EA regarding this issue. If so, follow this shortcut link: https://help.ea.com/plants-vs-zombies/plants-vs-zombies-battle-for-neighborville/.
  • toriancarconn1's avatar
    toriancarconn1
    4 years ago

    I've tried. See attached image. 

    Options? 

    • TheSprinter85's avatar
      TheSprinter85
      Hero
      4 years ago

      @toriancarconn1 It seems like this whole issue is around because of not being able to link the account. I looked at the linking accounts article I posted and this is what I saw:

      "I’m getting an invalid or ineligible account error:

      Try resetting your EA Account password, and make sure that the platform you’re trying to use is connected to your EA Account. To do this:

      1. Click the Log In button at the top of any help.ea.com page.
      2. Click on the Accounts dropdown in the middle of the screen, then choose Account Security.
      3. Go to the Connections tab.
      4. Scroll down to Connected Accounts. If you don’t see your platform, it isn’t linked."

      Reference: https://help.ea.com/help/account/link-your-console-accounts/#troubleshoot

      Try those steps that I posted above if you have not already. Otherwise, the article also suggests that if you are unable to log in to your EA account on your console, that you could try logging in to your EA account on a computer on the help.ea.com website and check your settings on the EA account (and make any changes you find necessary). After this, try restarting your console again and then try to log in to your EA account on the game and see if this works.

      Hopefully at least one of these options work! 🤞

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