Well, I managed to figure it out on my own.
I must say, this has been one of the most buggered up systems to play a video game I've ever encountered.
So, since it wouldn't take my email (parent) no matter what I tried, I made a NEW Origin Account for my son and it took.
I used the same email he has for his Xbox LIVE account. Password is new.
very strange why it not only wouldn't take my Origin information, but any other email I put in.
It only worked for a new account.
I also have encountered a huge onslaught of adware and malware hitting my iMac from all sides. That itself took about 2 hrs to rectify.
Electronic Arts, please figure out a better system. Maybe even more secure. Before it's suggested, yes I have the two-stage security on this account. Anytime my son signs in to anything online, I always know about it.
206coolkid...hope this helps you. This FAQ board to me is useless.
OverclockdToastr....thanks for trying.
