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Anonymous's avatar
Anonymous
10 years ago
Solved

I bought the game but it's not working?

Ok, so i bought the PvZ Garden Warfare Digital Deluxe 2 days ago. I downloaded and Installed it.

but when i click "play", the game doenst work (?). i've contacted EA Games 3 times but i'm still having this issue.I always get that message from windows: Plants vs zombies Garden warfare stopped working..... Is this related to the fullscreen? or... whatever? my computer is new, the only programs i have installed are Google chrome, itunes, Origin and Steam, if that matters.

Has anyone ever experienced this? what do i do?

  • Anonymous's avatar
    Anonymous
    10 years ago

    Your graphics driver is old, AND you aren't requiring your laptop to actually USE the dedicated video graphics card. 

          Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (4 CPUs), ~2.4GHz
    ---------------
    Display Devices
    ---------------
              Chip name: Intel(R) HD Graphics Family
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
              Card name: AMD Radeon R7 M265
      Driver Attributes: Final Retail
       Driver Date/Size: 22/06/2015 00:00:00, 1470776 bytes
            WHQL Logo'd: Yes
       

    The game HAS to fail when it only sees the Intel video chip running. 

11 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @Andrets3 

    Surely one of those many thousands of suggestions from the search engine was readily useful for you.  Here's hoping you are now well on your way in the Garden battles. 

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