Forum Discussion
8 Replies
- ApprovedAnonymous11 years ago
I had a similar problem, but it fixed it self when I hit the refresh button in the top left hand corner. It looks like an arrow going around in a circle.
- ApprovedAnonymous11 years ago
nop, nothing work ☹️
- ApprovedAnonymous11 years ago
I think we're supposed to get it between 9 P.M. and 12 A.M., kind of a dirty move to say it comes out starting today only to refer near the end of the day.
- ApprovedAnonymous11 years ago
No i talked to them and they said it was something with the server
- ApprovedAnonymous11 years ago
I have the same problem, I pre-orderd the game but I can't install it, there is no "play" button or "install" the game is just gray in my "my games" menu
- EA_Nils11 years ago
Community Admin
If the game should be released already in your region as per the info here and you still cannot access your game, there may be an issue with your payment.
In this case please contact an EA Game Advisor, so they can look into it for you: https://help.ea.com/en/contact-us/new
This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2
Log in with your Origin account and choose a "Product", "Category" and "Platform" to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils
- ApprovedAnonymous11 years ago
I dont see my region in the timeline, does that i mean i can never play it?
- EA_Nils11 years ago
Community Admin
@barookQ8 wrote:
I dont see my region in the timeline, does that i mean i can never play it?
@barookQ8 Hi,
Thanks for the heads up, I have updated the article to reflect that the game is now also available in other regions. So, as long as it is available for you for sale in your local Origin Store, you will be able to purchase and play it now!
Cheers,
Nils