I Can't move or input keys
I can't do anything thing when the game loads can someone please help me i can't do anything it starts up with the intro and then it drops me off in the lobby but i can't click or press anything, i ...
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EA_Darko
Community Manager
Community ManagerThanks for checking that @Tommytherock1.
Do you have any overlay running when you see this issue? The best thing to do is ensure that you turn off all overlays and then try again.
Darko
@EA_Darkoboth windows 10 and origin overlay turn on when the game starts
i can press shift+F1 to bring up the origin overlay, but i can't click on anything in the overlay
i also have xbox gamebar for some reason
- EA_Darko
Hey @Tommytherock1 can you try disabling all the overlays you have and then launch the game again?
You can disable Origin inlay by following the steps in this help article: https://help.ea.com/en-us/help/origin/origin/how-to-use-origin-in-game/
Darko
- @EA_Darko i have done so but it still has no effect on the game
- EA_Darko
Can you grab me a DxDiag @Tommytherock1 so that I can take a look for any issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
This issue is generally either caused by a USB device being left in or an overlay but let's take a look at your system to be safe.
Darko
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