Forum Discussion
hi having problems too,starts to install then stops and a message appears "your disc may be damaged.try cleaning it,or choose a different disc,(0x87e00064)ive looked at my disc and its pretty spotless,in my experiance you scratch the disc more by cleaning it,this is for xbox one by the way,hope this gets sorted soon,thank you,sean.
Please provide more information. Was it working before? Were you playing last week with no errors or is this the first time loading the game?
- ApprovedAnonymous11 years ago
no problems until suburbination came out this morning,was playing fine yestarday and now cant play it at all
- ApprovedAnonymous11 years ago
Can you try this?
Power cycle your console. Here’s how:
On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
After the console has shut down, unplug the power cord and wait 30 seconds.
Plug the console back in and turn it on using the Xbox button. Power cycling will reset the network card and clear the cache.
Then see if you can download it. Let me know
- 11 years ago
A lot of issues will probably occur due to lack of common sense.
1.) Let the game install completely. As tempting as it is to be able to play while it's installing, let it install first and completely.
2.) Reboot the system after the game completely installs. It's not required, but every other update ran better after an update, so just do it to get it out of the way.
3.) Always leave extra room on your hard drive. Never play games on a full hard drive. Dump some games that you don't play anymore... especially demos.Games that are purchased can always be downloaded again.
I'm on Xbox One and tried out some Garden Ops on the new map. I didn't host and already had a disconnect... and one game froze up. I'm guessing that the host didn't have common sense.