Imp Z-Mech causing White Screen

Question

Product: Plants vs. Zombies: Battle for Neighborville
Platform:PC
Please specify your platform model. PC
Please provide your Xbox gamertag or PSN ID. (Optional)
In what game mode did the bug occur? Everywhere
Summarize your bug Whenever an Imp calls his mech, the screen turns white. Some testing shows it only seems to happens when the mech is falling down. It doesn't happen as often or at all when the mech is out of sight.
Steps: How can we find the bug ourselves? Test Z-Mech in various ways, friendly call or enemy call.
How often does the bug occur? Often (50% - 99%)

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Similarly, the camera goes white if it detects itself as out-of-bounds. Maybe it's a camera problem?

(Video is an unlisted youtube video because of file size limits. Here it is: https://youtu.be/kKnimzfSg3s )

supersandiaa · Answer

@EA_David I repaired the game and tested things out again. The white screen still happens, but now sometimes the white screen goes away quicker.
Graphics Card: NVIDIA GeForce RTX 2070
Driver Version: 26.21.14.4166
The PvZ:BFN discord has talked about DirectX issues in the past. I'm using DirectX 12 if that helps at all.

ea_david · Answer

Thanks for the detailed post.&nbsp;If you try a repair does that have any effect? You can start the repair by right-clicking the game panel in Origin and choosing the appropriate action.&nbsp;If this has no effect, can I check what graphics card you're using and your driver version?https://support.microsoft.com/en-ie/help/4028644/windows-open-and-run-dxdiagexe
I suspect this is a rendering issue, either due to a locally corrupted file, or some weird driver interaction.Cheers.&nbsp;

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Imp Z-Mech causing White Screen

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