[INFORMATION REQUEST] - Character Weapons Not Unlocking For Some Users - Please post here!

I have not unlocked the Fire Peashooter or the level 10 All-Star unlock, both missing one piece

My Peashooter is level 12

My All-Star is level 10

I had an issue with my Sticker Store that needed to be fixed and was but I think the packets that were to finish these characters were deleted when the store was fixed

1)      Does this resolve itself after restarting the game or signing out and back in again? NO

2)      What gamertags are affected and which platforms? MCarbonara - XBox One

3)      For characters that are blocked from progressing, what level are they at, what are their active challenges and what ability is not properly unlocked? Fire Peashooter, level 10 unlock All-Star

4)      Any details around which game mode that was being played (Garden Ops or Multiplayer) would be helpful as well. N/A

Thanks a million for your help!

**UPDATE - Additional Request:

For the ability and character that isnt unlocking correctly, could you please check your Stickerbook (Accessed from the Main Menu) and see if it shows as unlocked there? Thanks again!  NO the characters are missing 1 piece per character