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xBOBADFETTx's avatar
xBOBADFETTx
Not applicable
7 years ago
Solved

ingame mailbox shows no mail and other issues

i check the mailbox in the game for the event calender and there is nothing but a message stating no news is good news right? it has been like this for days.other issue is i still see the problem wit...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    Hey all,

    Looks like others are seeing their mail again. If anyone else can confirm it's shown up we'll go ahead and mark this as solved as the team should have it addressed now.

    @EC2895 

    Did your mail show up too?

HyenaPuke's avatar
HyenaPuke
Not applicable
7 years ago

So my mailbox will not open at all. I’ve tried the troubleshooting options (Restarting the console, doing the MAC address thing, clearing the data, etc) and nothing has worked. It’s been about 4 weeks since this has happened and it’s still going on. Nothing and I mean nothing is working. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

@HyenaPuke Did anything unusual happen around the time that this started? If you have any other accounts on that system can they access the mailbox?

  • HyenaPuke's avatar
    HyenaPuke
    Not applicable
    7 years ago

    Nothing unusual happened no. It just all of a sudden will not open?

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      7 years ago

      Is it only your main account that's affected? If you only have the one account can you try creating a new one to test?

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