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Wookieman135's avatar
Wookieman135
2 years ago

[Issue Resolved] - PvZ Garden Warfare 1 - Matchmaking Failed Error

For the past several days trying to launch a multiplayer Gardens and Graveyards on the original Garden Warfare on Xbox One results in “There are no available matches meeting your criteria. Please try...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Montaignes I get it but it isn't as easy as having people jump in and update a game of this age like it used to be. I can add my own game to the list too but I am trying to see what we can do for everyone so we can get you back into the game.

For those still running into this error, we need the following from you, please.

  • Product: 
  • Platform:
  • Which console generation do you have? 
  • What is your Gamertag/PSN ID/EA ID? 
  • Date/time issue first occurred?
  • What type of issue do you have? 
  • Which mode has this happened in? 
  • Which part of the mode? 
  • Summarize your bug 
  • How often does the bug occur? 
  • Steps: How can we find the bug ourselves? 
  • What happens when the bug occurs?
  • What steps have you taken on your end to resolve the issue?
suecuba's avatar
suecuba
2 years ago

I have read on this platform and reddit this same issue. It is definitely not an issue that this game has no players. I sometimes play for as long as 8 hours straight and it's always packed. New players come and go but never had this issue happen. Please have this fixed and thank you. 

  • Product: Plants VS Zombies 
  • Platform: Xbox
  • Which console generation do you have? Series X
  • What is your Gamertag/PSN ID/EA ID? suecuba
  • Date/time issue first occurred? 12/12/23 8am
  • What type of issue do you have? Error message 
  • Which mode has this happened in? Multiplayer
  • Which part of the mode? All
  • Summarize your bug: it's not allowing for multi-player mode.
  • How often does the bug occur? I have tried entering the game since Tuesday morning and have been testing in throughout the day Tuesday, Wednesday and Thursday.
  • Steps: How can we find the bug ourselves? All you have to do is try to go into any of the multi-player games
  • What happens when the bug occurs? An error message pops up.
  • What steps have you taken on your end to resolve the issue? I have restarted the game, cleared my network and have logged in with my daughter's account.
 

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