Forum Discussion

2 years ago

[Issue Resolved] - PvZ Garden Warfare 1 - Matchmaking Failed Error

For the past several days trying to launch a multiplayer Gardens and Graveyards on the original Garden Warfare on Xbox One results in “There are no available matches meeting your criteria. Please try...

EA_Shepard

Community Manager

2 years ago

@Montaignes I get it but it isn't as easy as having people jump in and update a game of this age like it used to be. I can add my own game to the list too but I am trying to see what we can do for everyone so we can get you back into the game.

For those still running into this error, we need the following from you, please.

Product:
Platform:
Which console generation do you have?
What is your Gamertag/PSN ID/EA ID?
Date/time issue first occurred?
What type of issue do you have?
Which mode has this happened in?
Which part of the mode?
Summarize your bug
How often does the bug occur?
Steps: How can we find the bug ourselves?
What happens when the bug occurs?
What steps have you taken on your end to resolve the issue?

ht3k7

2 years ago

@EA_Shepard

I am having the same issues since last week and can't play, please fix it. I've been playing the game for years and never there were no available games to join.

Product: Plants vs Zombies Garden Warfare 1
Platform: Playstation
Which console generation do you have? PS4
What is your Gamertag/PSN ID/EA ID? Ht3k7
Date/time issue first occurred? Few days ago
What type of issue do you have? I can't join any game, getting message "no available games meet your criteria"
Which mode has this happened in? All modes
Which part of the mode? Joining the lobby
Summarize your bug : Since few days I can't join any game, saying no available games meet your criteria. Been playing same game for years, never happened before. It's been few days and problem persists, please fix.
How often does the bug occur? Every time
Steps: How can we find the bug ourselves? try joining a game and you'll get same message, it's been like that for few days now, very frustrating.
What happens when the bug occurs? "matchmaking issue" even though theres way more than enough players
What steps have you taken on your end to resolve the issue? Reinstalled the game, no change

mattviego
2 years ago
Can you guys please fix the servers?? There was no warning that they would go down. I’ve been playing for months to get the platinum trophy and am in the final stretch. There is still a community for this game. Bring it back!!
- Rockdodudi1987
  2 years ago
  Working fine on PS3
ht3k7
2 years ago
Fixed. Thank you all.