I have both HG and BC now....but the first couple of times that we were given a chance to get either of them, I went through well over 150 packs between the two.
Sounds crazy? I'm serious when I tell you that I went through 65 packs to get HG, and I even complained to CS, and was told they couldn't add to an account, which is a crock, but still... I was given 500 gems(after going through almost three $25 iTunes gift cards whoopdedoo) and I opened the three packs while talking to the rep after he asked if I please do not, and got nothing. I'm not joking when I say that the last, literally last gems till the daily quests add up to get another pack and I went to get a drink of water because I felt almost sick. And when I came back and saw that little bastiches face, I have to admit that I don't know if I was laughing or crying, but I was really glad to live alone at that moment.
As far as BC, I just grabbed packs when the chance was there. Didn't really care, since I was just about zombies still at that point. And then, oddly enough after I started playing plants again, I just lucked out. Not the most recent time, but the one before that. I think it was on the summer when we had a couple days of a long weekend for each.
So I can relate to the frustration believe me. I'm just also letting you know that it can get worse still, but I hope you get a lucky pack soon. And that goes for everyone who still needs either or both of the two new heroes
