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Breaker_HSVFAN's avatar
6 years ago
Solved

Level / Promotion Bug with the Cactus Character

Product: Plants vs. Zombies: Battle for Neighborville
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Please provide your Xbox gamertag or PSN ID. (Optional) Bananenmilch20
In what game mode did the bug occur? Everywhere
Summarize your bug Level / Promotion Bug with the Cactus Character
Steps: How can we find the bug ourselves? Look at the pictures attached
How often does the bug occur? Every time (100%)

My Cactus has a level bug. It shows Elite(37). The character is ready for promotion all the time but won't promote. I tried to solve the bug with promoting the Cactus like 10 times or so but nothing happened. After the promotion sequence it still shows the same level. I also can't earn XP because the game tells me to promote the Cactus. I am not sure what happened before the bug. I ended the game regulary and when i started the game on the other day the bug appeared out of nothing. Please look at the pictures attached and tell me what i can do...help would be really appreciated. Thank you.

4 Replies

  • Nobody here who has an idea or could help me? Is there any other way to communicate with EA about that problem?

  • ippig's avatar
    ippig
    6 years ago

    @Breaker_HSVFANSorry, I don't have any idea but this one: I've heard about several bugs where bulbs and other things were not shown correctly. In those cases it helped of the player had a look at the statistics section. Once in this menu the issue had gone. You might try it.

    Edit: I'd post this in the General Discussion section as well.There are quite a few users more who read the threads there.

    Edit2: Do you play in a public or a private lobby? Changing to a private lobby and vice versa could also work.

  • Breaker_HSVFAN's avatar
    Breaker_HSVFAN
    6 years ago

    Hey @anpangcontractor 

    the bug is fixed! Thanks for your answer. I already uninstalled the game because nobody could help me. Really glad that EA fixed it.

    Have a nice weekend.

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