Thank u EA for fast fixing this! I looks like my stats and everything else are back!
EA Staff (Retired)Hello, I am trying to gather additional information that may be relevant. Can you do a sweep check of your account and see if there are any other oddities in these areas?
- Do your challenges show up as normal?
- Do your pages in Cool Stats appear as normal? (My Stats, Region Stats, Plant Stats, Zombie Stats)
- Has any of your progress in the PVE regions been reset?
- Are you missing any upgrades you have unlocked?
- Are you missing any cosmetics you believe you have unlocked?
- Are you missing any punchers or tombstones you believe you have unlocked?
- Do your currencies appear to be the correct value? Rainbow stars, coins, prize bulbs, marshmallows, tacos, sheriff badges?
Also for anyone who has not provided yet, can you please share the platform (Xbox / PS4 / PC) and gamertag if comfortable?
I have checked my account and everything including unlocked upgrades, victory slabs and cosmetic items are all still there. I still have the same currency, rainbow stars and bulbs as before.
The only thing to have affected me is all the ranks of my characters being reset.
I am playing on PS4 and my PSN ID is Equinox80
