Forum Discussion

Not applicable

1 year ago

Solved

Missing Dll Plants vs. Zombies: Garden Warfare

In the most respectful manner, I address you to request your valuable assistance. The game won't load, I can't play, it tells me that a DLL is missing. Windows doesn't show any pending updates of any...

EA_Mako
1 year ago
Hey @rmoriel73,

A missing .dll file may not appear in your normal Windows Update scan, but you should be able to grab the latest version from Microsoft directly.

Try heading over to this page to grab the latest version, you'll want to install both the x64 and x86 versions listed.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

EA_Mako

Community Manager

1 year ago

Hey @rmoriel73,

A missing .dll file may not appear in your normal Windows Update scan, but you should be able to grab the latest version from Microsoft directly.

Try heading over to this page to grab the latest version, you'll want to install both the x64 and x86 versions listed.

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

rmoriel73
Not applicable
1 year ago
Morning,
Unfortunately the error persists ☹️
- EA_Mako
  Community Manager
  1 year ago
  Hey @rmoriel73,
  
  Sorry to hear that didn't do the trick.
  
  If you've installed both the x64 and x86 versions of the latest Visual C++ and are still seeing the error it may be worth checking your system files.
  
  You can use these steps to run the Microsoft System File Checker tool to have it scan your system for any other files that may be missing or corrupted.
  - rmoriel73
    Not applicable
    1 year ago
    What confuses me is that I can play more video games without encountering any errors. I only have problems with that particular game.