Anonymous
10 years agoMonitor goes black on game start up - frequency out of range
Hi, we recently just purchase PVZ GW2 via digital download from Amazon. When we start up the game, the monitor goes black and the error shown on the screen is 'frequency out of range'. When I hit alt+tab a bunch of times and the tabs of 'windows' shows up, I can see the game is running.
All drivers for Windows and the NVidia card are up to date. Here's the system we are running:
Windows 10 64-bit
Directx 12
Intel i5-4460 @ 3.2GHz
12GB RAM
Is the issue the CPU? Is there a specific frequency I should have the monitor set to for the output to work with the monitor?
Help 🙂