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Graciebugs21's avatar
Graciebugs21
2 years ago

My daughter wants to play GW2 on her laptop, why isn't Origin working and pop up

Ok, so my daughter loves the plants vs ombies game and she wanted a pc version, my husband ordered her a code from ebay. Once he got the code, we tried to download Origin and an EA games says if we download their app we can't download the Origin app. However I was able to give EA the code, and it accepted it, but we do not have a pc version of this game yet. Origin can't be downloaded because of the pop up! I can't get past it! So my question is "Is Ebay selling codes for games that are obselete... EA and Origin are owned by the same company

So whats going on, I really don't have a fair amount of knowledge about computers, but after sitting here all day trying to resolve this issue, can someone help answer this question... my child wants  to play this  on her laptop, Struggle is real..

3 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Graciebugs21 ,

    EA app has replaced Origin as the game launcher on PC. Have you tried downloading EA app, logging with the same credentials, and downloading the game from there https://www.ea.com/ea-app ? That should solve your issue 🙂

  • Lerch2OOO's avatar
    Lerch2OOO
    New Novice
    2 years ago

    The EA launcher is worthless, the best thing I can suggest is to shut it down and relaunch, their customer support is a joke, and there is a reason no one can directly contact them anymore (they already got our money).

  • Lerch2OOO's avatar
    Lerch2OOO
    New Novice
    2 years ago

    You can try to redownload the installer and use the repair option because this site will not help you.

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