No present?

Contact EA and @PlantsvsZombies  That is not right. 

Same thing's happened to me. They really oughta fix this... :/

EDIT: Just got back from EA support, they said they couldn't help me because it's a non-working day. Gotta love EA's customer support.

Every single day is a non-working day for EA "support".

happened to me today, happened on halloween too, hopefully they have sticker packs to buy at the end to get everything we missed like they did halloween

Exact same thing happened to me this morning.

http://answers.ea.com/t5/Bugs-Issues/opened-festivus-chest-and-got-no-item/m-p/5762233#U5762233

maybe we got something and it just didnt show what we got, will have a look through the items.... i tried opening the last sticker and it just showed me what i opened last on the stickers