That's so trouble. They keep getting money, I keep getting nothing
EA Staff (Retired)Hi all @mrbinkute25 @mariote2000 @stewartsch901 @FireDamager1000
I've forwarded these reports over to the PvZ Heroes team, thanks for letting us know about the issues you're running into.
If you haven't already could you confirm the device that you're using when getting these errors.
Thanks,
- Andy -
I am using Ipad mini 2. Hope the problem could be fixed
EA Staff (Retired)@mrbinkute25 @FireDamager1000 @stewartsch901 @mariote2000
As well as devices could you also let me know your player ID.
Thanks,
- Andy -
So when is this problem gonna be fixed? Even though you were kind enough to grant me 100 gems but it is still very frustrating to view the video and get nothing in return. Suspend this until it works so we don't keep wasting our time and data usage. Thianks
EA Staff (Retired)@stewartsch901 - That should be it although the player ID is usually numerical. Could you check again?
Cheers,
- Andy -
My player ID is 1002562863550
Thanks Andy!
Before I could just earn gems by watching ads without problems. But just recently I get these "Oops"-messages too after watching an ad. Just yet I watched 5-6 ads which all resulted in me not getting my gems. This means that this problem is still not fixed, which is really a shame.
EA! YOU NEED TO FIX THIS RIGHT NOW!!!!
