EA Staff (Retired)Hi all @mrbinkute25 @mariote2000 @stewartsch901 @FireDamager1000
I've forwarded these reports over to the PvZ Heroes team, thanks for letting us know about the issues you're running into.
If you haven't already could you confirm the device that you're using when getting these errors.
Thanks,
- Andy -
EA Staff (Retired)@stewartsch901 - That should be it although the player ID is usually numerical. Could you check again?
Cheers,
- Andy -
My player ID is 1002562863550
Thanks Andy!
Hi, Andy:
I have been having this problems for weeks since my last update. It basically tells us to watch videos for nothing. Is there any chance we can get any reimbursement for this? I tried it on both my iPad and iPhone and still doesn't work. Quite annoying tho.
My Player ID is : 1002386635279
Thank you!
Before I could just earn gems by watching ads without problems. But just recently I get these "Oops"-messages too after watching an ad. Just yet I watched 5-6 ads which all resulted in me not getting my gems. This means that this problem is still not fixed, which is really a shame.
Happened 5 times in a row for me this morning so stopped watching ads. I can forgive 1-2 times out of 20 (sad that I accept this as the norm now), but when you lose 25% or greater, it's super
frustrating.
BPRD
EA! YOU NEED TO FIX THIS RIGHT NOW!!!!
