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Anonymous's avatar
Anonymous
8 years ago

"Oops. Something went wrong. Please retry later."

I got this message when watching ads, then I had no gems rewarded. I have also tried on using different devices like Ipad, android phone but they were the same. I hope someone could find out the solu...
EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

@stewartsch901 - That should be it although the player ID is usually numerical. Could you check again? 

Cheers,

- Andy -

Anonymous's avatar
Anonymous
8 years ago

Hi, Andy:

I have been having this problems for weeks since my last update. It basically tells us to watch videos for nothing. Is there any chance we can get any reimbursement for this? I tried it on both my iPad and iPhone and still doesn't work. Quite annoying tho. 

My Player ID is : 1002386635279

Thank you! 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi Andy my player id is 1002471640678

    This issue seems to be getting worse too. 1in 3 vidoes results in error recently.

    Restarting the app doesn't help
    Restarting the phone doesn't help
    Connected to wifi makes no change

    Please sort this out its been going on for months now.

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