Before I could just earn gems by watching ads without problems. But just recently I get these "Oops"-messages too after watching an ad. Just yet I watched 5-6 ads which all resulted in me not getting my gems. This means that this problem is still not fixed, which is really a shame.
Happened 5 times in a row for me this morning so stopped watching ads. I can forgive 1-2 times out of 20 (sad that I accept this as the norm now), but when you lose 25% or greater, it's super
frustrating.
BPRD
Up to 10 times today of watching ads, and not getting gem payout. Tried restarting the app, waiting extended periods between views, made sure app was up to date, tried with cellular data instead of wifi. Effing frustrating. Must be trying to put a chokehold onto the hoarding of gems before S2 arrives.
BPRD
I've been having this problem for months. I contacted support. I was given 200 gems from support, this doesn't even touch the amount of gems I've not gotten. I see MANY other people have had this issue, and I don't see anyone saying that it is fixed now.
My player ID is
1002319845260
app version 1.16.10
Nexus 5X
Android 7.1.2 July 2, 2017
