Origin - Your payment has failed
Hello and Good day Origin/EA. My neighbour purchased me pvzgw a while ago using his both credit card Visa and Master Card, everything went well, the payment was proceed to "Review Order", i was so ha...
Forum Discussion
Answer HQ is a community based public, mostly technical, support forum. To contact an EA Advisor who can look into the payment directly you will have to go to:
http://help.ea.com/contact-us
then you can create a new conversation with an EA advisor by clicking "New Conversation".
Then you have to select the product you want help with, the platform and the topic
When you have done that you need to select the method to make contact with EA
The available methods depend time of day, time of week and holidays in the country selected in the selector in the top left corner:
Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.
I hope this guide helps you properly contact a EA representative.
already tried that.
How did it go?
- Approved
i dont know if it go well, i chat them twice and they give me a different solution and dont who to believe. why they have this problem? that was my only chnace of getting the game this Christmas -.-
You are not at all specific in reguards to important details what they said so can't really try to help :/
Featured Places
