Hey @Player_084gjrbm,
Thanks for the detailed description of the issue, I'll be sure to pass on all of those details.
@pandareno1999, good call out, I was actually thinking the same thing, I'll ask them if it's related to that issue as well!
Roger.
Thanks for clearing things up here, @EA_Roger!
EA Staff (Retired)Hey @charlesallwolf,
Sorry to hear about that, I've merged your posts together as this issue was recently sent over to dedicated experts who confirmed the issue has been resolved. If you still encounter these issues can you please to power cycle your console before checking your hero stats again?
@Player_084gjrbm, I'm glad to hear that we were able to get your Imp back, you can thank @pandareno1999 for flagging this with me 🙂
Thanks,
Roger.
Sorry for the incredibly late response, I haven't checked this page in a long time. Unfortunately, my characters still are level 46 and they have no rank plate, despite the multiple hard resets I have done to my Xbox. I really don't know what to do at this point. ☹️
I'm not sure if Roger is back from vacation yet, so I'm going to tag @EA_Darko as well.
I figure I may as well try to get my own game fixed as well - my commando corn has the exact issue described here, level 46, master rank, k visible pot, etc, etc. Also my Necrose does not have damage upgrade unlocked since the latest buff, even having it equipped with no effect!
I use the PC versions and the account is the same as the one I am currently posting with.
