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Hey @jorry1234
Sorry to hear about this.
Do you mind posting a DxDiag, so we can take a look?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks 🙂
- iluminate
- 6 years ago
@iluminatethesky DxDiag attached.
- 6 years agoI guess the RADAR_PRE_LEAK_64 error might be a clue.
- iluminatethesky6 years agoLegend
Hey @jorry1234
Thanks for attaching the DxDiag.
Are you still experiencing this issue?
If so, can you please try these steps?
1. Disable the Origin in-game Overlay in the Origin Launcher and your Game Properties in your Library
2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
3. Run Origin and Battle for Neighborville as Administrator
4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
5. Close Background Apps: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/
6. Do a fresh Uninstall/Reinstall of the latest Graphics Drivers: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Let us know if this works for you.
Thanks 🙂
- iluminate
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