When I launch PvZ GW2 from the Origin launcher, it takes me to a windowed black screen and stays there. DirectX and video card all up to date. Any suggestions?
You cannot expect a 2016 game to actually work with a three year old graphics driver!
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/29/2013 09:37:02, 1155264 bytes
WHQL Logo'd: Yes
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
You can attach the txt file to your post directly.
You cannot expect a 2016 game to actually work with a three year old graphics driver!
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/29/2013 09:37:02, 1155264 bytes
WHQL Logo'd: Yes
I scanned my computer. I don't know what it means, so I hope you can tell me what it means. Thanks.
It means you wasted your time trying to run this game on that.
Processor: Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Driver
Manufacturer:
Chip type:
DAC type:
Device Type: Display-Only Device
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
You not only do not have the required video card, you do not even have any driver for that low end machine.
I'm honestly not too surprised. It's a laptop. Thanks for the input anyway.
Community Admin@poppers11 Perhaps you have another machine that can handle the game, but if not, and you bought on PC, you might want to take a look here: https://help.ea.com/za/article/what-s-the-great-games-guarantee/
Thanks.
