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2 years ago
@EA_Shepard here it is
EA_Shepard
Community Manager
2 years agoThank you! The Windows Error Report showed quite a few system and program issues. Below are the steps I would start with.
I would first uninstall the game, this way, once the steps have been completed, you can perform a fresh install of the game.
- Run the System File Checker tool
- Some of the errors were related to repairing Windows and repairing your HDD
- Check for Windows Updates
- I noticed that Windows updates were causing some errors with the Windows
- Check for GPU updates - I noticed the GPU driver date was a bit old
- Windows troubleshooting tools
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- A few errors were related to C++. Reinstalling should help solve quite a few issues
- Guide for Troubleshooting Graphics issues
- 2 years ago
@EA_Shepard Done. Still kicks me back to ea desktop
- EA_Shepard2 years ago
Community Manager
@Nachos031 When you launch the game, do you get any anticheat errors of any kind, or does the game just crash to the desktop?
- 2 years ago
@EA_Shepard The game just crash and kicks me back to EA desktop without any error message.
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