Solved
Forum Discussion
2 years ago
@EA_Shepard Done. Still kicks me back to ea desktop
EA_Shepard
Community Manager
2 years ago@Nachos031 When you launch the game, do you get any anticheat errors of any kind, or does the game just crash to the desktop?
- 2 years ago
@EA_Shepard The game just crash and kicks me back to EA desktop without any error message.
- 2 years ago
@EA_Shepard Is there any other thing i should try?
- EA_Shepard2 years ago
Community Manager
@Nachos031 If the game is still crashing after the above and a fresh install, test out the following steps and see what happens: There has to be something causing it to crash, just have to figure out what that one thing is.
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
- Change UAC Controls within Windows (change back once tested)
Take note of which works and which does not when you launch the game.
- 2 years ago
@EA_Shepard trying a new windows account worked. Thanks
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