Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 03.09.23 03:00
Summarize your bug I tried to play Plants vs. Zombies and it opened up an old Origin style windows says Could Not Activate. Both sign in and Enter Product key does not work. I bought the game years ago. I tried repair and reinstall and it is still the same.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I tried to play Plants vs. Zombies
What happens when the bug occurs? it opened up an Origin style windows says Could Not Activate.
What do you expect to see? Play the game
I tried to play Plants vs. Zombies and it opened up an old Origin style windows says Could Not Activate. Both sign in and Enter Product key does not work. I bought the game years ago. I tried repair and reinstall and it is still the same. How do I fix this?
I just ran into this problem myself. I had not played this game in a while now (my local save and cloud save were both the same date: Jan 3 2022) so I'm sure it was last played on the older Origin App. When I tried to start it I ran into this issue. The games catalog (the "buy" area) says it's in my library.
I'm hoping it's not a case where EA figures the game is so old now it's not worth bothering with coming up with a solution.
