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Anonymous's avatar
Anonymous
8 years ago

PVZ Game of the Year Edition not working

I've obtained the Game of the Year edition from Origin some years ago, but now it just doesn't work. I've tried to run it with Administrator rights, tried to use an older version of Windows to play it, uninstalled it manually, uninstalled Origin manually, re-installed the game on the Clean Boot and with my Antivirus software (AVAST) offline and it still doesn't work. I also had the game installed in my old laptop, which by the time was working perfectly, and it stopped working there too. The game doesn't show any error messages or anything, it just simply doesn't open. Does anyone has a solution to this?

14 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    It showed 2 reports.
    The first one says :

    Spoiler

    Description
    Faulting Application Path: C:\Program Files\Origin Games\Plants vs. Zombies\Plants vs. Zombies EN\PlantsVsZombies.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: PlantsVsZombies.exe
    Application Version: 1.2.0.1073
    Application Timestamp: 4c2e3453
    Fault Module Name: EACore.dll
    Fault Module Version: 3.2.4.6
    Fault Module Timestamp: 4ee2517f
    Exception Code: c0000094
    Exception Offset: 001a6ecb
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Extra information about the problem
    Bucket ID: 3046761170

    And the second one says:

    Spoiler
    Faulting application name: PlantsVsZombies.exe, version: 1.2.0.1073, time stamp: 0x4c2e3453
    Faulting module name: EACore.dll, version: 3.2.4.6, time stamp: 0x4ee2517f
    Exception code: 0xc0000094
    Fault offset: 0x001a6ecb
    Faulting process id: 0x750
    Faulting application start time: 0x01d2903d74e5555b
    Faulting application path: C:\Program Files\Origin Games\Plants vs. Zombies\Plants vs. Zombies EN\PlantsVsZombies.exe
    Faulting module path: C:\PROGRA~1\ORIGIN~1\PLANTS~1.ZOM\PLANTS~2.ZOM\Core\EACore.dll
    Report Id: bbe7a6b1-fc30-11e6-8a41-000df0be53c7
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @pedroxatin188 Hi, thanks for the update.

    Can you try reinstalling Origin to start with? You can also try running Origin as an administrator and see if that helps?


    Thanks. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    I manually uninstalled Origin, re-installed as an Administrator and with a Clean Boot. Uninstalled the game, installed again and used the "Repair" function on Origin and it still the same.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    Thank you. Can you navigate to Origin Games\Plants vs. Zombies\Plants vs. Zombies EN\Core and delete both awc.dll & EACore.dll. Then try running the repair again and see if anything changes. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Ok. This time i deleted the files and used repair on Origin as Administrator, but during installation i received a DirectX Error from the EAInstaller. But instead of cancelling the installation, Origin treated as if the game was complete. I tried again and same thing, DirectX error and Origin treating the game as fully installed.

  • Anonymous's avatar
    Anonymous
    8 years ago

    This is the error that i received.

    But, after i received the error, i uninstalled the game and installed again, which lead to the same error again. After the 3rd try, the game was installed successfully, but still didn't run.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    Thanks. When you enabled the UAC did you get more notifications. You mention taking your AV offline, can you double check that this is disabled? It sounds like Origin is blocked from writing/changing some important files on your computer, and such cases are frequently due to permissions issues or over-zealous security software. 

  • Anonymous's avatar
    Anonymous
    8 years ago

    Oh hello. Sorry for not replying sooner. I did enabled UAC and didn't get any notifications. I also recently had some problems with AV and had to uninstall it, so i took the opportunity to try installing the game again, but nothing worked. I also noticed this is only a problem with PvZ, because i installed Zuma's Revenge, Peegle and Bejeweled 3 from Origin, and they all worked fine.

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