Forum Discussion

FirePhoenixBro's avatar
FirePhoenixBro
10 years ago

[PC]Can't load the game + intel driver update.

I updated all my intel drivers and tried to run the game but this came up. ---------------------------------------------------------------------------------------------------------------------------...
FirePhoenixBro's avatar
FirePhoenixBro
10 years ago

I have a 4th gen i5 processor, NVIDIA geforce GT 740 and 16gb ram on a computer not a laptop

EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 years ago

Hey @FirePhoenixBro

Could you post up a dxdiag for us to take a look at?

Thanks,

- Andy -

    • Anonymous's avatar
      Anonymous
      10 years ago

      According to your DxDiag, you have your display connected to the Intel chip's video port, NOT to the GPU's output port. 

      ---------------
      Display Devices
      ---------------
                Chip name: Intel(R) HD Graphics 4600
             Manufacturer: Intel Corporation
                Chip type: Intel(R) HD Graphics Family
           Name: NVIDIA GeForce GT 740


       

      • FirePhoenixBro's avatar
        FirePhoenixBro
        10 years ago

        So your saying that i have to go to a computer store and tell then to use the GPU instead of the intel chip?

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