The Event Log shows
Faulting application name: GW2.Main_Win64_Retail.exe, version: 1.0.4.0, time stamp: 0x5734d6f0
Faulting module name: igd10iumd64.dll, version: 20.19.15.4360, time stamp: 0x5678d000
Exception code: 0xc0000005
Fault offset: 0x00000000001c54a9
Faulting process id: 0x1368
Faulting application start time: 0x01d1c2cb49b5a074
Faulting application path: C:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare 2\GW2.Main_Win64_Retail.exe
Faulting module path: C:\Windows\SYSTEM32\igd10iumd64.dll
Report Id: 21595db2-f219-40d4-b512-aa5592e1b3dd
Faulting package full name:
Faulting package-relative application ID:
This is the most resent one
Faulting module name: igd10iumd64.dll
Intel Drivers
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To install the generic Intel drivers when the Toshiba ones are locked the Intel ones out.
If you go to Control Panel and uninstall the current Intel/Tos Driver packages.
Restart.
Now try reinstalling the Intel package.
If that doesn't work you can use the zip method.
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html
You will need to download the same driver/version as before but this time it needs to be in ZIP format. Intel's site should offer both types (exe and zip) for your drivers.
