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EA_Blueberry
Community Manager
7 years agoYour BIOS is from 2012. We've seen a lot of success from players avoid crashing when they update it, however you'll want to be extra careful when you're doing that process to avoid any problems for your PC. Seeing that it's from 2012, it's very possible updating that could resolve it if you've gone through a lot of the basic troubleshooting steps in the forums and link below.
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
7 years ago
I have the same problem here is my DxDiag please help. Thanks
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