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yoyogemer976's avatar
yoyogemer976
6 years ago
Solved

plants vs zombies battle for neighborville crashing when it is opened

when i open plants vs zombies battle for neighborville there is a black screen and then it crashes. does anyone know how to fix this? i already tried deleteing my cache running it as an administrato...
  • LamarLD's avatar
    LamarLD
    6 years ago
    @HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!
EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey @yoyogemer976 

I'm sorry to hear about your issues with launching the game ☹️

Could you please post your DxDiag report so we knew a bit more about your hardware?

Thanks!

/Ataashi

chrisct78gr's avatar
chrisct78gr
6 years ago

Someone found the solution

The problem for some reason is the windows user name 

If the name is not written in English characters but a different language the game won't start

If you change the user name to English characters you will fix this problem

Here is the video link of how to do it 

https://youtu.be/J_rTOA4gXJI

Thx for your time

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