plants vs zombies battle for neighborville crashing when it is opened

when i open plants vs zombies battle for neighborville there is a black screen and then it crashes. does anyone know how to fix this? i already tried deleteing my cache running it as an administrato...

LamarLD
6 years ago
@HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!

EA_Blueberry

Community Admin

6 years ago

@Jonadoe90

Have you attempted any of the steps mentioned in this thread and can you include a DxDiag? I removed your previous attachment as it can contain some personal information.

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Jonadoe90

6 years ago

here is my DxDiag as you ask please help me i tried all the steps nothing is working...

DxDiag.txt80 KB