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yoyogemer976's avatar
yoyogemer976
6 years ago
Solved

plants vs zombies battle for neighborville crashing when it is opened

when i open plants vs zombies battle for neighborville there is a black screen and then it crashes. does anyone know how to fix this? i already tried deleteing my cache running it as an administrato...
  • LamarLD's avatar
    LamarLD
    6 years ago
    @HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!
BloodShed1221's avatar
BloodShed1221
6 years ago

I'm having the same problem so i'll also attach my dxdiag file also. I hope i get some help this time.

holger1405's avatar
holger1405
Hero+
6 years ago

@BloodShed1221 

Do you lunch Origin as an Administrator? If not try it. (Right click the Origin shortcut > Run as an Administrator.)

There are newer drivers for both, the Intel and the AMD GPU for your notebook on the Dell website available.

Install the Intel driver > reboot > install the AMD driver > reboot > test.

@Jonadoe90 

Your Windows user name is in ASCII letters?  If not create a new Windows user account (Administrator) use only ASCII letters in the username > reboot > log on to the new account > test.

Do you lunch Origin as an Administrator? If not try it. (Right click the Origin shortcut > Run as an Administrator.)

If that don't helps preform a clean boot and test the Game in clean boot mode.

  • Jonadoe90's avatar
    Jonadoe90
    6 years ago
    @holger1405 nothing works i try everything litterally everything in this forum!
  • Jonadoe90's avatar
    Jonadoe90
    6 years ago
    @holger1405 i finally find the solution...here are the steps... 1)i change windows language to English 2) i create new windows account with name of ASCII letters and with administrator permmision.3)i log in new account and run both origin and pvzbattleforneighburville.exe as administrator and it works perfectlly...if anyone needs help with it i can carry you!!
  • jorry1234's avatar
    jorry1234
    6 years ago

    Did they ever fix the problem with non-ASCII characters in user names or is that still crashing on startup?

    • SkorpTheDopE's avatar
      SkorpTheDopE
      6 years ago

      Nope it took my 3 days to understand that and play the gane

      • jorry1234's avatar
        jorry1234
        6 years ago
        @SkorpTheDopE Thanks, I can confirm that switching to an all ASCII account name fixed the crash problem for me too. I can't believe this bug was not fixed when moving from beta to launch. There is a non-English world out there that use other characters...
    • Gergo207123's avatar
      Gergo207123
      1 year ago

      This game is so low quality

      Its 2025 and it still has this issue, did they even update it since release?

      I used this method to change my username:

      1. Use the netplwiz command to change the username for the profile

      2. Use the "wmic useraccount get name,SID" command to find the correct SID for my account

      3. Open up regedit, and go to this path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\<SID>

      4. Edit the "ProfileImagePath" to the correct username

      5. Go into the C:\Users and rename the folder to the correct name.

      6. Run this command mklink /d "Full path of old profile folder name" "full path of new profile folder name"

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