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tannerdoan62's avatar
tannerdoan62
5 years ago

Plants Vs zombies Battle for Neighborville overheating on Xbox One X

Hey guys! So my PVZ BFN was playing great a couple days ago... I have HOURS in this game & have never had any problems. Now all of a sudden, when I start the game up. It takes sooo much out of my Xbo...
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    5 years ago

    Hey @tannerdoan62 @NOTCOOLATALLCUZ

    Does it give you an option in-game to switch from Dx11 to Dx12 and vice versa? Are you running HDR?

    Have you tried clearing your MAC Address, and doing a hard reset on your Console?

    Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.

    Let us know if this helps.

    Thanks 🙂

    - iluminate

    • tannerdoan62's avatar
      tannerdoan62
      5 years ago

      Hey! I cannot open the game at all so can't switch anything in game sadly. Also the MAC address didn't change anything ☹️ @iluminatethesky 

      • iluminatethesky's avatar
        iluminatethesky
        Legend
        5 years ago

        @tannerdoan62

        I know you mentioned switching between external/internal hard drives, do you have plenty of space on them?

        I'll raise this up to see if I can get more answers for you, but if you'd like, you can try contacting EA Support via live chat as well to see if they can assist:

        https://help.ea.com/en/contact-us/

        I'm surprised the uninstall/reinstall, and clearing MAC Address, didn't help. Maybe there's another solution they can provide.

        Thanks 🙂

        - iluminate

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