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Jax4n_1's avatar
Jax4n_1
3 years ago

plants vs zombies bfn dont lanch

so like 1 month ago my game was no launching, i searched on google and i did all the things what google said, clean cache, clean boot, run as administator, disable in game overlay, unninstal/ reinstall origin/pvz many times, reboot pc many times, nothing worked, after one week i factory reset my pc, all files gone, everything. i installed origin and pvz and guess what, the game still didnt launch after a factory reset, please help me.

7 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hey @Jax4n_1 To check do you get an error message when trying to launch? Do you see the game appear in task manager at all when you go to play? Would it be possible to get a DxDiag?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Jax4n_1 looking at the DxDiag, the biggest repeating issue is error: CLR20R3 from OxygenU. We can try to go through the following steps and see if we can get BFN to launch:

    • Run the System File Checker tool, then check for Windows and GPU updates  
    • Try running in different Compatibility settings   
    • Try repairing .Net framework and repair the VC++ for BFN (can find the installers in the install location > _installer > open any VC folder > redist > run all installers)
    • Run the PC in a Clean Boot, only open Origin and BFN to see if the game will launch 
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @Jax4n_1 Would it be possible to test on a new local admin to see if the game behaves in the same way?

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