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WaddleDoo0's avatar
4 years ago
Solved

Plants vs. Zombies: Garden Warfare 2 probably broken?

Hello, i've been meeting a problem ever since i bought PvZ GW2. In Origin, my download seems to be broken, because

  1.  when i press something in the game, it doesn't work.
  2. I get a server error when the cutscene ends. I told you i can't press anything, so i have to close the game with taskmgr.

I also uninstalled Origin and downloaded it from EA App, still the same issue (considering EA App is a beta and you can experience problems). I also removed the GW2 folder from Documents and erased EA App cache. Not to mention i reinstalled the VCRedist from the GW2 install folder and updated my Intel Graphics driver.

However, the game works in Geforce Now but i don't want the queue and restart the game every time after the 1 hour limit

How do i fix it? Btw here is my dxdiag (opens in new tab) 

I really hope an EA expert responds to this.

  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hey @WaddleDoo0

    Looking at the DxDiag you attached I think papyrus1910 is on the right track. It looks like your PC is only running the integrated Intel graphics. PVZGW2 does require a dedicated video card. The system requirements are as follows: 


    MINIMUM
    OS: Windows 7 64-bit / Windows 8.1 64-bit / Windows 10 64-bit
    CPU: 3.20 GHz Intel i5 650 / 2.5 GHz AMD Phenom X4 9850
    RAM: At least 4GB for Windows 7 / Windows 8.1 / Windows 10
    Hard Drive: 40 GB
    Video: NVIDIA GeForce GT 640 / AMD Radeon HD 7730
    DirectX: 11
    Input: Keyboard and Mouse, Analogue Controller
    Online Connection Requirements: 192 KBPS or faster internet connection

    RECOMMENDED
    OS: 64-bit Windows 10 or later
    CPU: Intel i5 6600 or equivalent
    RAM: At least 16GB RAM
    Hard Drive: 40 GB
    Video: NVIDIA GeForce GTX 970 4GB / AMD Radeon R9 290 4GB
    DirectX: 11.1 Compatible video card or equivalent
    Input: Keyboard and Mouse, Analogue Controller
    Online Connection Requirements: 512 KBPS or faster internet connection

6 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Moving this over to the Other PVZ Games board.

  • @EA_Kent Thanks. I didn't know about this board, so now i have higher chances for an ea expert to reply to me (and probably solve my problem)
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @WaddleDoo0

    Looking at the DxDiag you attached I think papyrus1910 is on the right track. It looks like your PC is only running the integrated Intel graphics. PVZGW2 does require a dedicated video card. The system requirements are as follows: 


    MINIMUM
    OS: Windows 7 64-bit / Windows 8.1 64-bit / Windows 10 64-bit
    CPU: 3.20 GHz Intel i5 650 / 2.5 GHz AMD Phenom X4 9850
    RAM: At least 4GB for Windows 7 / Windows 8.1 / Windows 10
    Hard Drive: 40 GB
    Video: NVIDIA GeForce GT 640 / AMD Radeon HD 7730
    DirectX: 11
    Input: Keyboard and Mouse, Analogue Controller
    Online Connection Requirements: 192 KBPS or faster internet connection

    RECOMMENDED
    OS: 64-bit Windows 10 or later
    CPU: Intel i5 6600 or equivalent
    RAM: At least 16GB RAM
    Hard Drive: 40 GB
    Video: NVIDIA GeForce GTX 970 4GB / AMD Radeon R9 290 4GB
    DirectX: 11.1 Compatible video card or equivalent
    Input: Keyboard and Mouse, Analogue Controller
    Online Connection Requirements: 512 KBPS or faster internet connection

  • Shoot! O_O

    I have a laptop, so i can't get a GPU. Guess i'm gonna keep playing on GeForce Now then.

    Thanks!

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