Message stating "you have lost connection to EA servers, you will be unable to access any online features until you reconnect". Merry Christmas to those having to work today!

Hey EA.Please come to my house and explain to my 10 year old why he had to wait 60 min on Xmas for a 1.5GB update only to have a useless brick of a game.Seriously, don't make a game that REQUIRES server access if you are not prepared to keep the server up.

Same thing here, I setup the new xbox and PVZ says unable to connect to servers. Will not work. This is nothing short of annoying and pathetic customer service from EA.

we are unable to get in aswell.. my son is pretty sad that he can't enjoy his new game

Anyone have a "you do not have the correct permissions" message that keeps the game from playing? Xbox 360, we have a gold membership on Live... The holes in the wall are getting bigger from me banging my head against it... While my 10 year old pouts.

I'm in the same boat. My 10 year old cannot enjoy the Christmas present he has been patiently waiting for for months. While I'm annoyed that this game requires online access to play, I'm even more annoyed at myself for not catching the "online only" logo on the front of the box. Anyway, here's my scenario:My Xbox 360 account is an adult account with full access. I set up my son's account as a child account (he's 10), though I enabled online game play for his account.I read one post that EA's Origin online play requires that you be 13 years old to play, but I haven't been able to verify. I've also read various posts that the Lizard hacking group threatened to take down the XBox live network "forever" on Christmas day (today), but Microsoft and other external websites are reporting that it is up and running (I'd expect to see more noise if it was down.To rabthespy17, I'd recommend checking your X Box permissions on your son's account. X-Box settings => Family.

Plants vs Zombies Garden Warfare not working Xbox 360

20 Replies

Anonymous
11 years ago
I am having the same issue which I know is not linked to the Microsoft hack as follows:

Prompt: You have lost your connection to the EA servers, you will be unable to access any online features until you reconnect.

Account is: child account aged 10

Platform Xbox 360

Provided adult email address as requested but still cannot connect any help would be appreciated.

Also adjusted security setting to see if it helped which it hasn't
Anonymous
11 years ago
iT'S THE SERVERS NOT THE PERMISSION. WE'VE HAD A GOLD ACCOUNT FOR OVER A YEAR WITHOUT PROBLEMS, BUT FOR THE LAST 2 WEEKS EA SERVERS HAVE BEEN "UNABLE TO CONNECT"
ANYONE KNOW AN ATTORNEY WHO WANTS TO PUT TOGETHER A CLASS ACTION LAWSUIT FOR ALL OF US FOR FAILURE TO PROVIDE SERVICE?
OverclockdToast
11 years ago
If you're having issues you can talk to customer support, though I dont know of the holiday schedual.

http://help.ea.com/
sunmoonstars101
11 years ago
Guess its not just me. I have not been able to play this game for 2 days now.
Message: You have lost your connection to the EA servers, you will be unable to access any online features until you reconnect.
This is really annoying for me as well as many because you buy a game and you expect to be able to play it. I understand maybe it not working for an hour or so because things do happen but come on for 2 days straight now.
Hey EA since its not working on my 360 can I get a free digital download code for the Xbox One or even a free month of EA Access code so I can play it that way.
Anonymous
11 years ago
unable to connect to EA servers...still. days now
Anonymous
11 years ago
Same for us here, I guess that also means I have wasted my Live Gold two day ticket. Grrr
OverclockdToast
11 years ago
You will probably get more help contacting Customer Support. http://help.ea.com/
Anonymous
11 years ago
thats how i got directed here. there is no help there.
AMarnetteP
7 years ago
This worked for me! Thanks for posting.
xXBlazingOofXx
7 years ago
@rabthespy17 ye i got that too dont undertand y tho?

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Plants vs Zombies Garden Warfare not working Xbox 360

20 Replies

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