I don't own the dedicated HD expansion device. I do own external SSD's that I use on the older Xbox's. I never hooked up the latter to the Series X, as they say the games won't run from it. (would have to be moved to the internal to run)
Community ManagerHave you tried a factory reset on your console? If not, would be willing to try it?
I can see where that would be a test, but gosh, setting all that up again would be a major pita.
Community ManagerI haven't done this yet on a Series X, but it wasn't that bad on an Xbox One. I believe you can reset without having to lose a lot of settings or installed apps. Would you be able to give this a shot? It's a pretty odd issue and I'm running out of ideas here. You could also try contacting an advisor to see if they have any suggestions. If you want to do that, try contacting @EAHelp through Twitter or open a case with a live support advisor.
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
I would imagine that a reset would (at least temporarily) fix the problem, but without knowing why it happened the first time, it's very possible that two weeks from now it will be doing it again. This is the only game, out of the 25 I have installed, that is giving this problem.
Frankly, I don't want to do that reset. It says I can keep my installed apps & games, but I'd lose everything else. If it becomes more of an issue, then maybe I'll tackle it then. Atm, it's just an irritation.
Thanks for trying to fix this for me.
Community ManagerI haven't lost any data so far with doing factory resets. I have had to apply some settings again though. Regardless, if I hear of any other possible resolutions for this, I'll update this thread.
