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Anonymous's avatar
Anonymous
12 years ago

Plants vs Zombies has stopped working

Hi folks, I have looked through plenty of threads/pages about this issue but I am too afraid to try anything incase I just make the problem worse. 

Anyways, I am a bit of an idiot when it comes to computer stuff and I really don't know what anything means or what has significance but here is a link to things I have seen others link so hopefully that will help find out what is going wrong with my laptop/game

Where the issue occurs

I can play Garden Ops solo but whenever I enter a public game I get the error message after about 10 - 60 seconds

The problem is now occuring in most 'Welcome Mat' games (I haven't played any other game mode). When I first played the game about 5 hours ago it was working fine but now I keep getting the error after about a minute or so.

I have tried playing PvZ with Origin in-game disabled but that doesn't make a difference, all the graphics settings have been put on their lowest but that doesn't make a difference either.

 

System Information

Operating System: Windows 7 Home premium 64-bit (6.1, Build 7601)

System Manufacturer: Acer

System Model: Aspire 5560

BIOS: Acersystem v2.2

Processor: AMG A6-3400M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.4GHz

Memory: 6144MB RAM

DirectX Version: DirectX 11

Display (Device)

Name: AMD Radeon(TM) HD 6520G

Manufacturer: Adcanced Micro Devices, Inc.

Chip Type: ATTI display adapter (0x9647)

DAC Type: Internal DAC(400MHz)

Approx. Total Memory: 4046 MB 

Current Display Mode: 1366 x 768 (32 bit) (60Hz)

Monitor: Generic PnP Monitor 

Display (Drivers)

Main Driver: aticfx64,dll,aticfx64.dll.aticfx64.dll,a

Version: 8.901.3.0

WHQL Logo'd: Yes

DDI Version: 11

Driver Model: WDDM 1.1

Display (DirectX Features)

DirectDraw Accelaration: Enabled

Direct3D Acceleration: Enabled

APG Texture Acceleration: Enabled 

Technical Details

Description


Faulting Application Path: C:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe

Problem signature


Problem Event Name: APPCRASH
Application Name: PVZ.Main_Win64_Retail.exe
Application Version: 1.0.1.0
Application Timestamp: 53c6b959
Fault Module Name: PVZ.Main_Win64_Retail.exe
Fault Module Version: 1.0.1.0
Fault Module Timestamp: 53c6b959
Exception Code: c0000005
Exception Offset: 00000000008ae4ea
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 6b85
Additional Information 2: 6b85abcedcb0d73c402cd9c7a805f1b3
Additional Information 3: 8436
Additional Information 4: 8436b9f8ec205b5f8b16417587da96fa

18 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    For some reason PtrSc key is not taking a screenshot of PvZ but the message says 

    "Plants vs Zombies Garden Warfare™ has stopped working"

    A problem caused the program to stop working correctly.

    Windows will close the program and notify you if a solution is

    available.

    Close program

    That's what it says.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Always had this, I've only been playing for a few hours in total but since I started i've been getting this message, sometimes I can play an entire Welcome Mat match but by the time I get to the second match I get kicked out. Sometimes it will crash seconds after the first game starts.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I don't have much to add... it's crazy as hell at work today.

    HD 6520G   I have this APU... wow... that is all I have to say.  I OC'd the living daylights out of it and it's still 'wow' (literally core3 is like dead now lol) ...  I hated this computer lol and it had a dedicated 7670m as well.

    Even if my brain wasn't burnt out right now.. I'd probably have little advice to give on this issue.

    If you somehow have a dedicated GPU in there (like mine has a 7670m)... disable Hybrid Crossfire.  it's a bad joke and a half with that APU.

    Shot in the dark I'd completely wipe the drivers, aggressively... since you don't know much about computers... You might not want to do this... BSOD on a restart is a defnite possibility... but it's 100% correctable.

    -------- Proceede at your own risk --- copy paste incoming

    http://support.amd.com/en-us/download

    AMD's uninstall method:
    http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

    Catalyst Uninstall Utility (seems to be removed from AMD's site now)
    http://www.techspot.com/drivers/driver/file/information/16748/

    Copypasta2:

     If you aren't used to Safe Mode or scared of BSOD don't do it.

    Uninstall your AMD/ATiDrivers from Control Panel (all)
    Restart into Safe Mode
    Run DriverSweeper
    Restart
    Install Latest Drivers

    http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

    If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.

    Safe Mode /w Networking will save the day

    --- This is another popular tool, it's an alternative to DriverSweeper
    https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=display%20driver%20remover

  • Anonymous's avatar
    Anonymous
    12 years ago

    This has been a problem since day 1 the game will work fine for a little while and then it rendomly crashes the things I see in common most of the time is with radeon but some how I doubt its the problem.

  • rename8547's avatar
    rename8547
    12 years ago

    I have had the same problem since ive started playing this game and it keeps happening more and more so if anyone can knows how to help i have a end game laptop with nvidia geforce 670m, windows 7 and all that good stuff so it doesnt make any sence that this is happening. I dont want to hate the game and stop playing because of this. 

  • rename8547's avatar
    rename8547
    12 years ago

    Have you helped others with that problem meaning do you know the solution to this problem?

  • KimberleyTh's avatar
    KimberleyTh
    12 years ago

    I've had a similiar problem in that when I choose "Custom Match" I get kicked out due to losing the connection/session. I have a better chance of getting the points I earned when I choose "Create Match". I read somewhere here I think, it has to do with the hosts internet connection.

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